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Privacy Policy

Welcome to cryptoRino. This Privacy Policy outlines how we collect, use, store, and share your personal information when you access or use our website at cryptorino.co.uk and related services. By using our platform, you agree to the practices described herein. If you do not consent to this policy, please refrain from using our services.

1. Data Controller

cryptoRino Ltd, registered in the United Kingdom, is the data controller responsible for your personal data. For any questions regarding your privacy or this policy, please contact our Data Protection Officer at [email protected].

2. Information We Collect

We collect various types of personal data to provide and improve our services, including but not limited to:

3. How We Use Your Data

Your personal data is processed for the following purposes:

4. Legal Basis for Processing

We process your personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Gambling Act 2005. Our lawful bases include:

5. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal and regulatory requirements. Typically, data is kept for up to five years after account closure or inactivity, unless a longer retention period is required for reasons such as ongoing investigations, self-exclusion, or dispute resolution.

6. Marketing Communications

We will only send you marketing messages if you have given your explicit consent. You may withdraw your consent or update your preferences at any time through your account settings or by following the unsubscribe link in our communications.

7. Cookies and Tracking Technologies

cryptoRino uses cookies and similar technologies to:

You can manage or disable cookies via your browser settings; however, some cookies are necessary for the proper operation of our website.

8. Sharing and Transfer of Data

Your data may be shared with:

If your data is transferred outside the UK or European Economic Area (EEA), we ensure appropriate safeguards such as standard contractual clauses are in place to protect your information.

9. Data Security

We implement robust technical and organisational measures to protect your personal data from unauthorised access, loss, alteration, or disclosure. Our security protocols are regularly reviewed and updated to maintain high standards of data protection.

10. Your Rights

Under UK data protection law, you have the following rights regarding your personal data:

To exercise any of these rights, please contact us at [email protected]. We will respond promptly and in accordance with applicable law.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or services. We encourage you to review this page regularly. Continued use of our services after updates constitutes acceptance of the revised policy.

12. Complaints

If you have concerns about how we handle your personal data, please contact us directly at [email protected]. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s data protection authority. For more information, visit the ICO website at https://ico.org.uk.

13. Responsible Gambling

cryptoRino is committed to promoting responsible gambling. If you feel your gambling is becoming a problem, please seek help from recognised organisations such as BeGambleAware. We offer tools to help you control your gambling activity, including deposit limits, self-exclusion, and reality checks.

Last updated: June 2024